Shipping policy

Shipping

SEEWOYA shop uses 4PX and e-Packet services to deliver all orders, depending on the destination country. These services provide airmail, tracking numbers, and confirmation of customer receipt.

BUYERS ARE RESPONSIBLE FOR ANY APPLICABLE CUSTOMS AND IMPORT TAXES. Our shop is not responsible for delays due to customs.

Our business days are from Monday to Friday, with the exception of China Public Holidays. You may experience delays in shipping during holidays and the sale period. Our average delivery time is around 12-24 business days. Make sure your order is posted with enough time to receive your items.

You can cancel your order within 12 hours of placing your order. If we do not receive a notice of cancellation within 12 hours, we will go forward with the handling & shipping process, and the return policy will apply.

Please email us to inquire about the status of your purchase or any additional questions that you might have at  support@seewoya.com

VAT & Sales Tax

Depending on the shipping destination, VAT and Sales Taxes may need to be added. The recipient is liable to all import duties, customs, and local sales taxes levied by the shipping destination to release the order from customs clearance on arrival. Please confirm with local authorities for the tax/duties imposed before placing an order, as we cannot advise the amount.

• In most cases, any customs or import duties are charged once the parcel reaches its destination country.
• You may be charged for handling fees and taxes as your order passes through customs. Any charges on a parcel must be paid by the recipient.
• We have no control over these charges and we are unable to determine the cost, as customs policies and import duties vary widely from country to country.
• If you have any queries about current charges, WE RECOMMEND CONTACTING YOUR LOCAL CUSTOMS OFFICE BEFORE PLACING YOUR ORDER.